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Order Questions:

How soon will my order be delivered?

We know you are excited and anxious for your Smart iReach™ to arrive. We can’t wait to get it to you.  Since we are in pre-order status, we are expecting inventory to arrive in time for Christmas and we will be updating the site for changes or updates to expected shipment timelines.  

Once we formalize our launch process, the following will apply to your order:

If you ordered domestically, the standard shipping should arrive in 5 - 7 business days and speed shipping should arrive within 1-4 business days.  

For international orders, standard shipping (USPS First Class Mail) could take up to three weeks and speed shipping should take under 7-10 business days.

 

Where do you ship?

We ship to the United States and over 150 other countries.

 

Will the product come with instructions?

Yes - each product comes with simple instructions.  If you lost your instructions, please follow this download link on our site so you can print out another set.

 

Where are you based?

We are located in wonderful, sunny Orlando, Florida. (You’re jealous, right?)

 

How much is shipping?

Standard Shipping - $5.00 within the USA

International Shipping – Varies by country

 

If I don’t like the product, can I return it?

We’re pretty sure you’re going to love it, but if you are one of the few who don’t, we won’t make you keep it. The product needs to be returned within 30 days and in its original packaging. See our Return Policy for details.

  

Do you actively seek resellers?

Yes, we are always looking for great partners to help us “save the smartphone photo” from disaster. Please fill out the info on our contact us form.